Engage us to support your individual or group needs.

Communication and Conflict Coaching 

• Helping individuals bridge from difficult and destructive communication cycles to helpful and constructive ones. 
• Providing executives and rising leaders with a safe forum to consider, plan, and strategize about important next step decisions and action. 
• Learn simple tools and techniques to effectively manage communication and conflict. 
• Develop and improve listening skills and inquiry approaches to engage people and help them feel heard. 

Consensus Building Workshops 

• Help bring group dynamics to consensus, with informed decisions and actionable plans forward.
•  Focused conversations that bring clarity to objective, reactive, interpretative and decisional information, to give decision-makers what they need to succeed.   

Group / Department Facilitations 

• Surfacing what people are seeing, hearing, feeling, thinking and doing to build shared context, mutual understanding, trust...and to better inform consensus-based change.  
• Helping groups navigate difficult behaviors and interpersonal dynamics, looking at conflict differently, pinpointing challenges, and surfacing solutions. 
• Develop plans for organizational change. 

Mediation Programs 

• Voluntariness - Your choices determine whether there is openness and readiness for this type of process.
• Omni-partiality - We listen to everyone and look for common ground areas at and below the surface of conflict. 
• Confidentiality - We hold information strictly confidential to make processes safe and inviting for people to talk freely about sensitive subjects. (Note: California protects mediation confidences in its Evidence Code §§ 1115 - 1129). 

Organizational Ombuds Programs  

• Akin to organizational mediators who focus on healing County relationships and empowering system change.  
• The heart and soul of the practice is to be responsive to people's immediate needs, while also providing a platform for anonymized system feedback and structural change.
• System level work largely consists of aggregating people's lived experiences in ways that help County decision-makers identify root causes of conflict and differently manage County systems, County structures, and County services to differently meet needs.  
• Practices are aligned with transformative mediation and with the International Ombudsman Association (IOA's) Ethical Standards of Practice, where IOA states practice pillars as: Office Independence, Strict Confidentiality, Process Informality & Neutrality.