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AGENCIES & DEPTS
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Dispute Resolution Program Services

Training Institute

Trainings are offered for schools, colleges, businesses, government agencies, community based organizations, community groups, religious institutions, and others. Trainings are fee-based. Examples of training programs offered by DRP include:

  •  Basic Mediation: 40 Hour Course
  •  Conflict Resolution and Communication Skills Course
  •  Peer Mediation Training for Schools
  •  Multi-part Facilitation
  •  Victim / Offender
  •  Youth / Youth
  •  Parent / Youth
  •  Restorative Justice
  •  Victim Awareness and Sensitivity

 

Click here to access the course content for 40 Hour Basic Mediation Course **

** The following course content description applies to our 40-Hour Basic Mediation Training Course. Periodically we also offer other training courses customized to meet particular needs in the areas of communication skills and problem solving in the workplace.

While 40 Hours is the current, minimum standard to qualify one to be a mediator, in our opinion a 40 hour course on its own does not make a person a mediator. It takes a lot of practice working with these skills for someone to be fully comfortable with the mediation process.

Fees
Fees exist.


For More Information Please Contact:
Dolores Morales
Office of Human Relations of Santa Clara County
2310 North First Street, Suite 104
San Jose, CA 95131
Email: dolores.morales@ohr.sccgov.org
Phone: (408) 792-2321 (Dolores Morales, Training Institute Coordinator)

Related Articles:
  • Basic and Customized Courses
    The following agendas illustrate the training and agendas that we have provided in our 40-Hour Basic Mediation Training. Course and in other trainings customized to meet the time constraints and needs of particular agencies.

  • Training Application
    The training application is available for you to download in .PDF format.